Privacy policy

This page explains which personal data we process when you visit this website or send us an enquiry, what we use it for and what rights you have. This is a translation for your convenience; the German version is authoritative.

Controller

Profondo GmbH (Profondo Immobilien), Lärchenweg 7, 4312 Magden AG, Switzerland · represented by Roberto De Lillo · rd@profondo-immobilien.ch · +41 76 437 49 06

What data we process

• Details you give us through the contact form: title, first name, last name, email address, phone number, the apartment you are interested in and your message.
• Your IP address is transmitted to our customer management system together with the enquiry and used there to prevent abuse (limiting the number of enquiries).
• Details you give us by email or phone.
• Technical data generated when the website is accessed (e.g. IP address, date and time, page visited, browser type). It is stored in server log files and serves the secure and stable operation of the website.

Purpose

We use your details solely to process your enquiry, to send you documents about the project and to contact you in connection with the sale of the apartments.

Recipients and place of storage

The website is operated by Adibilis, an IT service provider in Switzerland. Your enquiry is stored in our customer management system Adibilis Core, which Adibilis also operates in Switzerland. Adibilis processes the data only on our behalf. For audience measurement and advertising we also use services from Meta and Google (see below), which may involve transferring data to the USA.

Retention

We store personal data only for as long as the purpose requires or the law demands. We keep business correspondence, contracts and accounting records for 10 years in accordance with Art. 958f of the Swiss Code of Obligations. After that, the data is deleted or anonymised. We need copies of the contracting parties’ identity documents only until the transaction is completed. We delete them after the notarisation, or as soon as it is clear that no transaction will take place.

Cookies, audience measurement and advertising

This website uses cookies and similar technologies from two third-party providers. They let us measure how many visitors reach the website through our advertising and how many of them send an enquiry. We do not pass the content of your enquiry (name, email address, phone number, message) to these providers. All that is transmitted is that an enquiry was sent successfully.

Meta Pixel. The provider is Meta Platforms Ireland Limited, Merrion Road, Dublin 4, Ireland. The Meta Pixel records which pages you visit and whether you send an enquiry. For this it transmits, among other things, your IP address, details of your browser and device, the address visited including campaign parameters and a cookie identifier (cookie “_fbp”, stored for up to 90 days). Meta may link this information to your Facebook or Instagram account if you are logged in there and may use it for its own purposes. We use the pixel to measure the success of our ads and to show them more selectively. More information: www.facebook.com/privacy/policy. You can adjust your ad preferences at www.facebook.com/adpreferences.

Google Analytics 4. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics records which pages you visit, which ad or website brought you to us and whether you send an enquiry. For this it uses details of your browser, device and approximate location as well as a cookie identifier (cookies “_ga” and “_ga_…”, stored for up to 2 years). According to Google, IP addresses are not stored. The data is deleted after 14 months. More information: policies.google.com/privacy. You can prevent the collection with the browser add-on at tools.google.com/dlpage/gaoptout.

Transfer to the USA. Meta and Google may transfer data to their parent companies in the USA (Meta Platforms, Inc. and Google LLC respectively). Both companies are certified under the Swiss-US Data Privacy Framework, which the Swiss Federal Council recognises as providing adequate data protection. The providers’ standard contractual clauses apply in addition.

Your choice. You can refuse or delete cookies in your browser settings and use content blockers. The website works fully without these services.

Fonts, program libraries, images and plans are delivered by our own server. For the length of your visit, your browser (session storage) remembers which apartment you last opened in the apartment finder, so that going back lands you there again. This information never leaves your browser.

Data security

We and Adibilis take appropriate technical and organisational measures to protect your data against loss and unauthorised access. The connection between your browser and this website is encrypted (HTTPS).

Your rights

You may at any time request information about the data stored about you, have incorrect data corrected and data deleted, object to the processing and request a copy of your data in a common electronic format. You may withdraw any consent you have given at any time with effect for the future. Please contact the address given above. Statutory retention obligations remain reserved. You may also report a concern to the Swiss Federal Data Protection and Information Commissioner (FDPIC, www.edoeb.admin.ch).

Legal basis

The Swiss Federal Act on Data Protection (FADP) applies. Where the EU General Data Protection Regulation (GDPR) applies, we base the processing on your consent and on pre-contractual measures (Art. 6(1)(a) and (b) GDPR), on legal obligations (point (c)) and on our legitimate interest in operating the website securely and preventing abuse (point (f)). In that case you may also lodge a complaint with the data protection supervisory authority in your country.

Changes

We may amend this privacy policy. The version published here applies. Last updated: November 2026.